Refund & Return Policy - Tagaai

[December 10, 2025]

We strive for high-quality, handcrafted products. Please review our return and refund guidelines below.

1. Return Eligibility

Returns are accepted only if:

• The wrong item is delivered

• The product is damaged or defective on arrival

To qualify:

• You must inform us within 48 hours of delivery

• You must share an unboxing video and pictures

• Items must be unused, unwashed, and in original packaging

Non-returnable items:

• Used or washed products

• Custom orders

• Sale/discounted products

• Minor variations in hand-block print (normal for handmade items)

2. Return Process

• Email tagaai.jaipur@gmail.com with your order number and issue details.

• Our team will respond within 1–3 business days.

• If approved, we arrange pickup or guide you on return shipping depending on your location.

3. Refunds

• Refunds are issued once the returned product is received and inspected.

• Refunds may take 5–7 business days to reflect in your original payment method.

• Shipping charges are non-refundable unless the product delivered was incorrect or damaged.

4. Exchanges

Exchanges are offered only in cases of damage, defect, or wrong product, subject to availability.

5. Order Cancellation

• Orders may be canceled within 2 hours of placing the order.

• Once shipped, orders cannot be canceled.

For all return or refund queries, contact us at tagaai.jaipur@gmail.com.